Frequently Asked Questions
About Laser Cut and Laser Engraved Business Cards
What is your typical turn around time?
Regardless of if you’ve ordered wood, metal, or plastic laser engraved business cards or laser cut business cards; once an order has been placed and payment is made we request 7 business days to process the order. However, in most instances your order will ship sooner. Rush orders can be placed for an additional charge.
What is the minimum amount of cards I can order?
75 pieces is the lowest quantity we can offer to provide our pricing. If you only need a few, we can provide you with that for a small additional fee.
Do you do make anything besides laser cut and laser engraved business cards?
We offer all types of fabrication, custom design and manufacturing. Please inquire for more details.
If I don’t see the material I want, do you offer anything else?
Yes. The materials shown are our most popular items, but we have ran custom laser cut and laser engraved business cards on a number of different materials, as well as having additional color options not shown on the site.
If I want a card that’s bigger or smaller than the standard size can I order that?
Yes. Standard size business cards are sized at 3.5″ x 2″, however if you have a custom size card you would like that is bigger or smaller that is no problem at all. Pricing will be adjusted based on final size and design.
I want to place a large order, do you offer any discounts?
Our website pricing provides discounts at up to 1,000 pieces. If you have an order for 2,000 pieces or more, please let us know and we will provide you with our best possible cost for the job.
I don’t have a design, can you help me out?
Absolutely! We’ve designed plenty of laser cut and laser engraved business cards, and can do so quickly and efficiently. We can provide suggestions for customization and provide you with ideas for material. If you’d like to get a run of cards done, but don’t have a file, just let us know. Our standard setup fee is $50, which is waived on orders of $300 or more. If the design request is a little more complex, we will bill the layout on time, and let you know an estimate in advance.
How do I know what area is going to be engraved?
To avoid any confusion, submit your file with BLACK filled objects (not using outlines) to indicate where you want it to be burned in and WHITE (or nothing/negative) where you want the card untouched. If you would like a cut through do so in RED outlines.
How do you accept payment?
We accept Visa, MasterCard, American Express and Paypal.
What is your return policy?
We do not offer returns unfortunately. Before we run your order, we will send you a design preview. You can make any last minute changes or supply your written approval. Once that approval is submitted, you are responsible for the order. If we run the cards in error, we will replace them immediately free of charge.